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Thanks for the quick response.  I appreciate the good service.  You will definitely be on my "Good Guys" List.

  Bill from California

Thank you for your quick response.  :)

George from California

Thanks for your promptness and the coupon.

Mark from Kentucky

Thanks Doug.  You are very professional and responsive.  I appreciate your help.  If this other deal doesn't work out I'll be back in a hurry!  (He did come back)

John from Hawaii


Good customer service!! Thanks

Lourens from Virginia

Thank you for yor prompt response.  I'll have my son call you b/c he knows more about it.

Mark from Louisiana

The Cat-Eye just walked in the door today.  Pleasure doing business with you.

Ken from California

Thanks Doug, you the best.  I'll be spreading the word. 

Phillip from New Mexico

Hey Doug, Sorry I missed your call Sounds good to me, I wll be placing the order this weekend.  Thanks for the quick response.

Kevin from Florida

Thanks for the good service.

Skip from Indianapolis

The Cat-Eye just walked in the door today.
Pleasure doing business with you

Ken from California

Hi Douglas,
Just thought I’d let you know that I received the 1606 bracket today.  Thanks for your quick action on this order and I appreciate the great communication on my order and the backorder status.

Herb from Canada

That is most efficient buy/check in/check out system i have ever come x in ordering cycling equipment.  wow.

Charles from Alexandria Virginia

Thank you very much for the prompt attention. I had confused Planet Bike (who makes the fenders I ordered) with Bicycle Everything in my previous email, excuse me for that. I will notify our local bike cub (Spring City Cycle Club) of my good experience with customer service at Bicycle Everything. I have a road bike as well, this was for my urban bike. I am satisfied.

In the future I will call you to know what is available and what the time might be to get an item. The fenders and tires went on without a hitch.

Rick from Huntsville Alabama

Thank you Doug!! You rock! Love the goods. Saddle is so stinking light is crazy. Perfect timing for the good weather.


Eric from Spring Valley, New York

Douglas, all arrived in great order, thanks for your efficient service.

Regards Reg from Perth, Western Australia

Thanks for the good service.

Skip from Indianapolis Indiana

Thank you very much.  I will get my next order from you for sure.

Dennis from Sacramento California

Thanks for doing the "right thing"

I'll continue to shop at your store and let my biking buddies know of your store.

Thanks, I'll continue to ship at your store and let my biking buddies know of your store. 


Mike from Mendham, New Jersey

Thanks for your quick email reply.  Keep up the good work. Very nice tires.  Can't wait to ride on"em

Mark W.  FromNorth Highlands , California

  I received the light in the mail today - Thank for the great service I'll in touch next time i need somthing.

Steve from Westland Michigan

Douglas, I received the new tires this week.  They look great.  Thanks for your diligence.

Ben from Destrehan, Louisiana

Douglas, all arrived in great order, thanks for your efficient service.

Perth, Western Australia

Just wanted to thank you for your help with the tire purchase. It was actually nice to be able to talk to someone informitive like yourself other than the basic cold electronic online ordering method.
It's ironic with all this electronic stuff to communicate with, people talk less. Go figure. You mentioned a Vittoria road tire that you highly recommend. Could you possibly send me a link to it? I forgot which model you indicated.
Thanks again,

Jim from Holland, Pennsylvania

Tire received. I am very satisfied: thanks.

Demetri from Saugerties, New York

Thanks for the good customer service and follow up.

Francis from East Grand Rapids Michigan

WOOHOO - the shoes arrived! =)
i LOVE them.  Thanks so much!

Danielle from New York, New York

Thanks Doug, I really liked the fact that you called me about the tires and

Brian from Middle River, Maryland